Coastal Poop Scooping LLC

What To Expect

Arrival text notification before service begins so pets can be safely secured.
Thorough, professional cleaning of all accessible service areas using a systematic yard sweep.
All waste is double-bagged, securely tied, and placed in your outdoor trash receptacle.
All footwear and equipment are disinfected between properties using a veterinary-grade disinfectant to help reduce the risk of cross-contamination.
Completion text notification is sent after service confirming your yard has been cleaned and secured.

Clean Yard Standards

Dense grass, leaves, pine straw, and heavy ground cover may limit visibility and affect final cleaning results.

Access & Safety

Please ensure gates are unlocked or access instructions are provided prior to your scheduled visit.
If access is unavailable at the time of service, the visit may be skipped and standard service fees may still apply.
For the safety of your pets and our staff, please secure nervous or protective dogs indoors during service.
Service may be rescheduled due to hazardous conditions including flooding, excessive mud, or heavy debris.

Weather & Scheduling

Service continues during light rain but may be rescheduled during severe weather, lightning, flooding, or other unsafe conditions.
If a visit is delayed due to weather, service will be completed on the next available route day whenever possible. Any additional accumulation will be addressed during your next scheduled service.
Service is paused on major holidays and scheduled vacations. Advance notice will be provided whenever possible.
Please provide at least 24 hours' notice for service pauses related to customer travel.
Arrival and completion notifications are sent via text message.

Payments & Invoicing

Recurring weekly and biweekly services are billed monthly in advance through Square.
Invoices are issued prior to the start of each service month and must be paid before scheduled services begin.
New customers may receive a prorated first invoice based on their service start date.
One-time cleanups and initial cleanups are invoiced separately and are due upon receipt.
Accounts with unpaid balances may have service paused until payment is received and the account is brought current.